Corporate Social Responsibility

We are pleased to welcome you to our hotel chain, where our passion for hospitality is combined with a firm commitment to Corporate Social Responsibility (CSR). We firmly believe that our success is not only measured by the comfort and satisfaction of our customers, but also by our contribution to a more sustainable and socially responsible future. 

As part of this commitment, we are proud to present the various actions we are taking in terms of environmental issues. Aware of the impact that our activity can have on the environment, we have implemented a series of policies and procedures to minimize our ecological footprint. This includes the use of renewable energy, waste collection and recycling, the use of non-toxic cleaning products, and raising awareness for a rational water consumption among our customers and employees. Discover our actions towards sustainability.

In addition, we have established a code of conduct that serves as a guide for our ethical and corporate behavior. This code, which can be consulted here, highlights our dedication to honesty, transparency, and mutual respect, both in our interaction with customers, as well as with our colleagues and suppliers.

Finally, we invite you to share any questions, concerns, or suggestions through our ethical mailbox, which you can find here. Your voice is essential to ensure that we continue to uphold our values and commitments.

In the end, our aim is to exceed the expectations of all our customers and, at the same time, to build a better world for future generations. Your stay in our hotels not only means enjoying Barcelona, but also contributing to a greener and fairer future. Thank you for being part of this journey.